Elevate Care With Esmar’s
Ultrasound Solutions

Our Services

  1. Financial Solutions and Full Training: We provide tailored financial solutions and comprehensive training to ensure effective use of our products.
  2. After-Sales Services: Our after-sales team offers ongoing support and maintenance for the longevity and performance of your equipment.
  3. Periodic Service Follow-Up: We conduct regular follow-ups to ensure equipment efficiency and keep doctors updated on technological advancements.
  4. Swift Technical Support: Our engineers provide quick technical support, and if needed, a replacement device to ensure uninterrupted patient care.
  5. Technical Consultations: Non-customers can request free consultations on the latest medical equipment and devices.
  6. Scientific Conferences & Medical Seminars : Stay updated on ultrasound technology through our conferences and seminars.
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Service Training

  • Training Workshops: Free workshops on using Sonoscape devices and technological advancements in ultrasound.
  • Sonoscape Service Training Agenda: The agenda for international distributors is available for download. To register, please email [email protected].
  • Introduction Training: ESMAR’s service department offers face-to-face and online training yearly, covering clinical applications, product features, technical service, and company policies. Training includes updates on technical news, software, techniques, and repair experiences. We welcome all distributors to join us.
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Service solution

  1. Service Solution: With a global service network, ESMAR offers comprehensive solutions including technical support, spare parts, training, field service, and upgrades.
  2. Technical Support: ESMAR provides expert technical support through a skilled international team to ensure quick resolution and minimal downtime.
  3. Spare Parts Support: We maintain a substantial inventory of spare parts for at least 5 years after production ends, ensuring long-term support for all products.
  4. Training: ESMAR offers varied training levels for customers, distributors, and service partners, covering marketing, operation, application, and troubleshooting.
  5. Field Service: Our representatives provide preventive maintenance, calibration, breakdown repair, and other services. Field services may vary by region and could be provided by authorized partners.
  6. Upgrade: ESMAR offers upgrade solutions to enhance functionality, application, or performance based on customer requirements.
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About

Our mission is to give unusual access to revolutionary medical equipment, guaranteeing that healthcare professionals across the country can rely on our knowledge and SonoEscap’s creative solutions.

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